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HSA/FSA

Rorra x TrueMed: How to Use Your HSA/FSA Funds

Through our collaboration with Truemed, eligible customers can now use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds on Rorra products! This means you may be eligible to buy your favorite Rorra Filtration System with pre-tax dollars, resulting in net savings of 30% on average.

HSAs and FSAs were created for you to spend tax-advantaged dollars on products and services that can treat or prevent medical conditions and Truemed is making it easy to do just that.

Shopping with your HSA/FSA
HSA/FSA With Subscriptions

How does it work for Subscription Orders?

1. Add the product with subscription to your cart.

2. At checkout, make sure you are not logged into "Shop Pay" and pay with your normal credit or debit card.

3. After you complete your purchase, you will see a section on the order confirmation page titled: 🧑‍⚕️ Use Your HSA/FSA On This Order

4. Click "Get reimbursed" and take the 1-minute survey to determine your eligibility.

5. In a few business days, the TrueMed Concierge will contact you about eligibiity.

6. Once you're approved, TrueMed will reimburse you via your HSA/FSA provider.

HSA/FSA With One Time Purchases

How does it work for one time purchases?

1. Add the product only (without subscription) to your cart.

2. At checkout, make sure you are not logged into "Shop Pay" and select Truemed as your payment option.

3. If you pay with your HSA/FSA card, there's no other work you need to do. Truemed will send paperwork to ensure compliance.

Frequently Asked Questions

HSA/FSA FAQs

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified health expenses. These accounts are usually set up and managed by an HSA or FSA administrator, and you should have access to said HSA/FSA administrator through your employer (ask your HR department!).HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year.HSAs and FSAs are not available outside of the US, and self-employed individuals (who do not have an HSA from a previous employment) do not qualify for HSAs or FSAs.

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to support@truemed.com for help.

Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.

If you prefer to use your regular credit card, you are welcome to do that and we will send you instructions for how to submit for reimbursement from your administrator.

If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.

You can occasionally request a split invoice from the merchant that you are making a purchase from, but like your normal bank account, you generally need to have the funds to cover the purchase to avoid a rejection.

Please contact us at team@truemed.com so we can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form.

For most Americans, open enrollment is in the last four months of the year. Simply elect to increase contributions to your HSA or FSA during this time and you can begin shopping with Truemed merchant partners. Starting on January 1st, qualified individuals will be able to spend their entire HSA or FSA amount on products that a licensed practitioner recommends to treat, mitigate, or prevent a specific, diagnosed medical condition. These funds will be pulled from your paycheck, prior to tax withholding, by your HSA/FSA administrator in equal installments through the year.

There is no cost to you, as long as you are shopping with a Truemed partner merchant.